Privacy
This page covers what kewlconsulting.com collects, why, for how long and who sees it. It covers this website only.
Updated : one phone number now serves Canada and the United States; the separate United States number is no longer in use, and a senior team member answers a project inquiry.
| What | Why | How long | Who sees it |
|---|---|---|---|
| Server logs (address, time, page, browser) | Keeping the site online; spotting abuse | Up to 30 days, then deleted | Our hosting provider; us when we look into a fault |
| Speed reports (three timings, the page, a screen size) | Finding slow pages | Up to 60 days, then deleted | Us |
| Security reports (page, rule, what was blocked, browser family) | Finding breakage in the security policy | Up to 60 days, then deleted | Us |
| Scrambled codes of your network address and your message | Limiting messages per connection; stopping double sends | One hour for the address, ten minutes for the message, then deleted | Nobody: the codes cannot be reversed |
| Your message (the form fields, the pages you visited here, the referring site, campaign tags) | Replying to you; our record of the conversation | Up to 36 months after our last contact, then deleted; sooner if you ask | The person who answers it: a senior team member, the delivery team for support, or our Privacy Officer |
Cookies and other companies
This site sets no cookies and runs no analytics that identify you. It loads nothing from another company’s servers: no tag manager, no advertising pixel and no session recorder. That is why you see no cookie banner. If we ever add visitor counts, we will use a cookieless tool and say so here.
What you send us
When you use the contact form, we receive the fields you fill in. We also receive the pages you visited here, the site that sent you and any campaign tags in the address. We use them to reply to you and to keep a record in our CRM. We do not sell or rent them, and we do not add you to a marketing list.
The form does not save messages on this server. They go to our mailbox and our CRM, and nowhere else. To have yours deleted from both, ask us.
How the reports and the form limit abuse
One page view in ten sends a speed report. It holds three timings, the page address without its query string, and a screen size: small, medium or large. It carries no identifier.
If your browser blocks something under our security policy, it may send a short report. We keep the page, the rule, what was blocked and the browser family. We strip query strings and record no IP address.
To limit how many messages and reports one connection can send, the site keeps a scrambled code of your network address for one hour. It keeps a code of each message for ten minutes, so a double click does not send it twice. Neither code can be turned back into what it was made from.
Client data
This page covers the website only. Data we handle in a consulting project is covered by the contract and the data terms we sign with you. Ask us for the current terms before you share anything.
Your rights
Depending on where you live, you may have the right to ask what we hold about you, and to have it corrected or deleted. Laws that give this right include BC’s Personal Information Protection Act (PIPA), Canada’s PIPEDA, the GDPR and some state laws in the United States.
Ask us through any channel under Contact. You do not need special wording. We reply within 30 days.
If you are not satisfied with our answer, you can contact the Office of the Information and Privacy Commissioner for British Columbia or the Office of the Privacy Commissioner of Canada.
Contact
Privacy Officer, Kewl Consulting Inc.
318 – 8623 Granville Street, Vancouver, BC V6P 5A2 (mailing address, no visitor access)
Use the contact form and choose “Privacy or data request”, email marketplace@kewlconsulting.com, write to the address above, or call +1 (604) 261‑3188, Monday to Friday, 8:00–17:00 Pacific (closed on BC statutory holidays).
If this page and a signed agreement ever disagree, the signed agreement wins.