With a lot of CRM (customer relationship management) software providers out there, finding the right one for your business can be quite tricky. Investing in the wrong one will not only waste your money, but will also affect your business functions. CRMs are great for managing the whole cycle of customer relationships – getting new […]
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You often see large corporate houses proudly mention their employee force. ‘We are a company of 2000 employees’ or ‘We have 900 professionals working…’ And so on. You get the picture. Now, this is fine when advertising for customers, highlighting the vastness of your organization. But as entrepreneurs or as leaders of business industries, do […]
The success or failure of a CRM initiative is often dependent upon what happens after the software selection and initial implementation period has completed. During implementation, everyone is on high alert: internal communications about the project are frequent, training sessions and support are abundant, and managers are keenly aware of the change process impacting their […]