Unconventioanl Tasks

Improving With Unconventional Tasks

Businesses have a tough time when it comes to being creative and implementing things that wouldn’t really be implemented by anybody else. This isn’t always a good thing, as sometimes unconventional tasks can prove to strengthen the core of an individual (or a particular business). There are a bunch of examples that can be thrown out there to prove unconventional tasks have some sort of affect, one of those being surgeons who better themselves by playing online games. The surgeons who play these games usually do it as a recreational hobby, but they might not be aware of how much the game is actually improving them. Doing unconventional tasks like this on a consistent basis can actually improve the productivity of your team or business as a whole, so it’s always a good idea to get into something that’s totally new and out of the box.

Businesses should always be looking at ways to improve their service, even if the process does seem a bit unconventional. The best business is one that is able to grow with their clients, using different strategies and other things to not only improve their services, but to ensure that every single client is breathing easy (knowing that their project is in good hands). An innovative company that tackles tasks in a different way than everybody else is going to come off as something new and intuitive, which is why so many companies are taking it upon themselves to use new ideas and processes when it comes to development.

Kewl Consulting specializes in these particular ideals, whether you need web development or help to improve upon your customer service Kewl Consulting is here to help. We specialize in unique solutions for your business, so why not think outside of the box for once?

 

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Garett Llorente

Garett Llorente

Garett Llorente, project manager at Kewl Consulting Inc.. Garett is a knowledgeable professional who makes an immediate positive impact on customer relationship management projects. He is known for responsible and accountable coordinated management skills and maintaining continuous alignment of program scope with strategic business objectives. To know more about Garett, visit http://garettllorente.com/

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CRM Software Selection

CRM Software Selection — The Right Choice Depends on the Criteria You Use

With a lot of CRM (customer relationship management) software providers out there, finding the right one for your business can be quite tricky. Investing in the wrong one will not only waste your money, but will also affect your business functions. CRMs are great for managing the whole cycle of customer relationships – getting new clients, maintaining the existing clients, and laying groundwork for repeat business.

Our management analysts have shared three key factors involved in choosing the right CRMs. These factors will help you select a CRM software solution suitable for your business.

 

1. Know exactly what you want, don’t rely on assumptions

Create a clear picture of your business’ workflow on paper, list down the areas which your company struggles with, and then get into brainstorming with your team. Vendors often lure companies into buying CRM packages which appeal more to the buyer’s eyes and less to the business processes. Verify that the CRM you’re interested in meets all the important parameters on your checklist. Also, check for additional features, such as options for integrating your customer data with your accounting systems.

 

2. Can the software ‘grow’ as your business grows?

Certain CRM software solutions are excellent for managing data, daily activities, and reports; but they have limitations when it comes to scalability. A successful business is bound to grow, so the CRM product which you intend to buy needs to grow too. It has to be scalable. It shouldn’t take a sudden halt when its utilization begins to expand and increase. Do not opt for CRM solutions which have a lifetime of a year or a two only. Scalable CRM software solutions might cost you a bit more, but they are completely worth the money you put in.

 

3. Can you see yourself working in the software?

If the user interface of the CRM is not easy (and this is subjective), you might not find it comfortable to work with during the long run. There are many CRM solutions with the same set of features. In such a scenario, the user interface (the screen layouts, button sizes, colors, etc.), is what makes all the difference. If the interface is too confusing to you, it’s best to go for another CRM that has an easier interface.
So, if you find a CRM software solution that meets these 3 key factors, then do not let the cost factor get in between. CRM software solutions are a requirement for modern business models.

 

 

Diana Llorente

Diana Llorente


Diana Llorente, president of Kewl Consulting Inc.. Diana helps businesses improve the effectiveness of how they relate to their internal and external customers with first-class business solutions. She is known for her expert advice in guiding clients in CRM, Internet strategies, web development and project management. To know more about Diana Llorente, go to http://dianallorente.com/

Connect with Diana Llorente at LinkedIn

How to Make A Person Look Like A Team of 100

How to Make 1 Person Look Like a Team of 100

You often see large corporate houses proudly mention their employee force. ‘We are a company of 2000 employees’ or ‘We have 900 professionals working…’ And so on. You get the picture. Now, this is fine when advertising for customers, highlighting the vastness of your organization. But as entrepreneurs or as leaders of business industries, do you really feel the strength when saying numbers? Experienced leaders have always taken pride in nurturing their teams. They train people with such distinct qualities and ways that each person gives the productivity of 100 people. Too far-fetched? Not really. Keep reading on to find out some good old practices which still yield results.

 

Today’s business models, processes and policies add too many restrictions on employees. Most of the times, they are well-aware of what NOT to do, rather than work towards what CAN be done.

 

Of course, you might be spending good money to train your managers, conducting in-house events like reward-n-recognition programs – to boost motivation, performance, and team-bonding. But are those ways really effective?

Here’s what you need to do, to empower your employees for becoming ultimate resources:

  1. Allow freedom: Don’t let your managers appear as mere management puppets. They need to be a leader-figure for their team. Give them the space and the opportunity to take decisions which are not primarily focused only to please you as a boss. Guide them, share best practices, and most importantly – keep room for marginal errors and learning activities.
  2. Feedback: Make your feedback sessions productive, not a lecturing session. Get them to point out their areas of weakness, and work with them to create plans for improvement.
  3. Reward and… consequences: We all know how to reward employees when they meet targets but what about when they just stay stagnant on average performances? Never encourage stagnant performance. Many mistake it for consistency. It’s not. Your employees need to excel. Be transparent when you aren’t happy with performances. Show them how warmly you treat the achievers in your organization. They need to strive for becoming achievers.
  4. Risk-takers: Give opportunities to calculated risk-takers. These are the ones who might someday be a skilled MD or a VP of your overseas branch. They are the heavy-weight champions. Involve them in projects which demand for initiatives and strategies.

 

Adding technology and boosting infrastructure is a must. But the true progress and accomplishments of organizations lie with the efficiency, dedication and commitment of strong employees.

 

 

Diana Llorente

Diana Llorente


Diana Llorente, president of Kewl Consulting Inc.. Diana helps businesses improve the effectiveness of how they relate to their internal and external customers with first-class business solutions. She is known for her expert advice in guiding clients in CRM, Internet strategies, web development and project management. To know more about Diana Llorente, go to http://dianallorente.com/

Connect with Diana Llorente at LinkedIn